Track My Order

Want to know where your order is? We've made it easy!

Enter your order number and email below to check the latest status of your package.

🔍 Track your order here:
(Embed or link your tracking tool / app or Shopify app like AfterShip, Order Lookup, or your carrier’s tracking page)

📦 What You Need

To track your order, please have the following ready:

Your Order Number (starts with #)
The Email Address you used at checkout

⏱️ When Will My Order Ship?

Orders are typically processed and shipped within 1–3 business days. Once your order has shipped, you'll receive a confirmation email with a tracking number.

🚚 Shipping Time Estimates

USA & Canada: 5–10 business days
Europe: 7–12 business days
Asia Pacific: 5–8 business days
Other regions: May vary depending on location

Please note: shipping delays may occur due to high demand, customs, or weather conditions.

🐾 Need Help?

Can’t find your order or tracking isn’t updating?
No worries—our support team is happy to assist.

📧 Email us at: support@jokisss.com
Please include your order number for faster assistance.

❤️ Thank You for Shopping with JOKISSS!

We appreciate your patience and can’t wait for your pet to enjoy their new goodies!